Challenge
Post-warranty UPS fleets need predictable preventive care and fast emergency response.
Service profile
UPS Annual Maintenance Contract (AMC)
PAN-India UPS AMC with preventive maintenance, battery care, and emergency response (1–500 kVA).
Key outcomePAN-India UPS AMC with preventive maintenance, battery care, and emergency response (1–500 kVA).
LocationIndia
SLAStandard / customized
Range1–500 kVA
Overview
UPS AMC programs after warranty — Zigma has fulfilled 10,000+ AMCs via infrastructure across 500 cities. Coverage for major brands from 1 kVA to 500 kVA with Standard/Customized SLAs: preventive maintenance, battery testing & replacement, emergency calls, load testing, and helpdesk support.
Solution
Tiered AMC packages with PM schedules, battery programs, and priority helpdesk.
Scope delivered
Preventive visits, battery testing/replacement, emergency response, load testing, technical helpdesk.
Outcomes
- Lower unplanned downtime
- Battery health visibility
- Priority emergency desk across PAN-India network
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